SUPPORT DOCUMENT

O&O DISK IMAGE BASIC OPERATION Version 7
Checking Backup Reports
1) Open O&O Disk Image (If its already open, Exit, wait 30 seconds then re-open to have a current updated list of backups)
2) Click on START then JOBS AND REPORTS or Press F8
3) Expand the reports by clicking on the + sign next to the backup job. Here you can view the status and dates of all reports. Successful reports will have a Green Check Mark next to them.
You can delete old reports by checking the box next to them then clicking JOBS and Reports from the top menu then clicking DELETE

Restoring a file(s) from a backup
WARNING: Doing this if you are not absolutely sure what you are restoring - incorrection actions here can result in files being overwritten, lost or even rendering your computer unbootable. Computer Solutions recommends contacting us before doing this and is not responsible for any problems that occur if you attempt to restore files yourself.
1) Click TOOLS
2) Click MOUNT DRIVE FROM AN IMAGE FILE
3) Browse to your backup drive, usually and external hard drive
4) Click the backup file you wish to restore files from and click OPEN
5) You will be shown all the drives in the computer that were backed up in this backup file
6) Click the Drive you wish (usually your data files)
7) Choose a Drive Letter that is not in use (usually the default shown if fine)
8) Click MOUNT DISK
9) After a short time the drive will be mounted. you can now go to that drive, fine any files you want and copy them back to the normal drives on your computer
10) When done, DISMOUNT the Drive by going back to O&O Disk Image, Clicking TOOLS then UNMOUNT DRIVE then follow the steps shown.

Restoring an Entire drive
This is a much more complicated process and we recommend referring to the O&O Disk Image software Instructions or contacting Computer Solutions to have this done.

 

O&O DISK IMAGE BASIC OPERATION Version 6
Checking Backup Reports
1) Open O&O Disk Image by Right clicking on the icon by the clock and clicking OPEN
2) Click on JOBS AND REPORTS on the left or Press F8
3) Expand the reports by clicking on the + sign next to the backup job. Here you can view the status and dates of all reports. Successful reports will have a Green Check Mark next to them.
You can delete old reports by checking the box next to them then clicking JOBS and Reports from the top menu then clicking DELETE
4) Exit out of O&O Disk Image when done. It will continue running in the background and the Icon will remain by the click. If you do not, new backup reports will not be updated on the report screen. Exiting out and going back into the software at any time will update the list of reports.

Restoring a file(s) from a backup
WARNING: Doing this if you are not absolutely sure what you are restoring - incorrection actions here can result in files being overwritten, lost or even rendering your computer unbootable. Computer Solutions recommends contacting us before doing this and is not responsible for any problems that occur if you attempt to restore files yourself.
1) Click TOOLS
2) Click MOUNT DRIVE FROM AN IMAGE FILE
3) Browse to your backup drive, usually and external hard drive
4) Click the backup file you wish to restore files from and click OPEN
5) You will be shown all the drives in the computer that were backed up in this backup file
6) Click the Drive you wish (usually your data files)
7) Choose a Drive Letter that is not in use (usually the default shown if fine)
8) Click MOUNT DISK
9) After a short time the drive will be mounted. you can now go to that drive, fine any files you want and copy them back to the normal drives on your computer
10) When done, DISMOUNT the Drive by going back to O&O Disk Image, Clicking TOOLS then UNMOUNT DRIVE then follow the steps shown.

Restoring an Entire drive
This is a much more complicated process and we recommend referring to the O&O Disk Image software Instructions or contacting Computer Solutions to have this done.