SUPPORT DOCUMENT
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Why did I get a
message that I
am approaching a
resource limit?
Your
website/email
accounts have a
limited amount
of space which
is determined by
the plan you are
on. It could be
a single email
account that is
reaching or past
the limit or the
entire hosting
account. This
will be stated
in the email you
received.
What you can do: If its just a single email account:
1) If using
Outlook, check
to make sure
your not leaving
all the mail on
the server.
In Outlook 2003/2007: Click TOOLS > EMAIL ACCOUNTS > PROPERTIES > SERVER TAB then check the box to DELETE MAIL FROM SERVER and specify either immediately or after 1-2 days. (You might want it set for 1-2 days if you also check your mail on a cell phone or from another computer) In Outlook 2010/2013 click on the Top Left then ACCOUNT SETTINGS > ACCOUNT SETTINGS > Double Click your Account > MORE SETTINGS > ADVANCED TAB then check the box to DELETE MAIL FROM SERVER and specify either immediately or after 1-2 days. (You might want it set for 1-2 days if you also check your mail on a cell phone or from another computer)
2) Log into your
control panel an
increase the
size limit of
the mailbox
based on your
website package
size limit.
You can do
this by going to
www.INeedBob.com
and click on
CP-LOGIN,
log in to your
control panel,
click on EMAIL
and there you
can see the size
limit for each
mailbox. Click
on the Size to
change it.
If the problem is your total account storage limit: 1) You can purchase more space (Package prices are shown at http://www.ineedbob.net/hosting/ ). You can tell which package you are on by logging into your control panel and on the left your space allotment is shown. Then contact us to upgrade your package at CONTACT 2) You can reduce the space used by some of your email accounts by following Step 1 above to reduce the amount of email left on the server if you use outlook or logging into your webmail and deleting old email. 3) Delete old email accounts that are no longer used. |